Legal
Terms of Service
Last updated: May 25, 2026
Welcome to The Monaco. These Terms of Service (“Terms”) govern your use of our website, services, reservations, event bookings, and ticket purchases.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using the website or services.
Use of the Website
You agree to use this website lawfully and responsibly. You must not:
Use the website for fraudulent or unlawful purposes
Attempt to interfere with the website’s security or functionality
Upload malicious software or harmful content
Misrepresent your identity or payment information
We reserve the right to suspend or restrict access where misuse is detected.
Reservations and Bookings
Reservations made through our platform are subject to availability and confirmation.
We reserve the right to:
Refuse or cancel reservations where necessary
Adjust operating hours, seating arrangements, or availability without prior notice
Enforce venue policies, including dress code, conduct, age restrictions, and capacity limits
Guests are expected to behave respectfully toward staff, performers, and other guests while on the premises.
Event Tickets and Purchases
The Monaco may offer tickets for events, experiences, or special occasions through the website.
By purchasing a ticket, you agree that:
All ticket sales are final unless otherwise stated
Tickets may not be duplicated, resold, or transferred for commercial purposes without permission
Entry may be denied for invalid, altered, duplicated, or fraudulent tickets
Certain events may have age restrictions or entry requirements
Event schedules, performers, or experiences may change without prior notice
In the event of cancellation by The Monaco, ticket holders may be offered a refund, credit, or ticket transfer at our discretion.
Payments
All payments made through the website must be authorised and lawful.
Prices displayed on the website are subject to change without notice. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
Payment processing may be handled through trusted third-party payment providers.
Intellectual Property
All content on this website, including text, branding, logos, graphics, photography, videos, and design elements, belongs to The Monaco unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use website content without prior written consent.
Limitation of Liability
To the maximum extent permitted by law, The Monaco shall not be liable for:
Indirect or consequential damages
Loss of profits, business, or data
Website interruptions or technical issues
Unauthorised access to user accounts caused by user negligence
Event disruptions caused by circumstances beyond reasonable control
Your use of the website and services is at your own risk.
Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and process personal information.
Third-Party Services
Our website may contain links to third-party services, payment providers, or social media platforms. We are not responsible for the content, policies, or operations of third-party platforms.
Changes to These Terms
We may update these Terms from time to time. Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Kenya.
Contact Us
For questions regarding these Terms of Service, please contact:
Support: support@themonaconbo.com
Data Protection: data@themonaconbo.com
Welcome to The Monaco. These Terms of Service (“Terms”) govern your use of our website, services, reservations, event bookings, and ticket purchases.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using the website or services.
Use of the Website
You agree to use this website lawfully and responsibly. You must not:
Use the website for fraudulent or unlawful purposes
Attempt to interfere with the website’s security or functionality
Upload malicious software or harmful content
Misrepresent your identity or payment information
We reserve the right to suspend or restrict access where misuse is detected.
Reservations and Bookings
Reservations made through our platform are subject to availability and confirmation.
We reserve the right to:
Refuse or cancel reservations where necessary
Adjust operating hours, seating arrangements, or availability without prior notice
Enforce venue policies, including dress code, conduct, age restrictions, and capacity limits
Guests are expected to behave respectfully toward staff, performers, and other guests while on the premises.
Event Tickets and Purchases
The Monaco may offer tickets for events, experiences, or special occasions through the website.
By purchasing a ticket, you agree that:
All ticket sales are final unless otherwise stated
Tickets may not be duplicated, resold, or transferred for commercial purposes without permission
Entry may be denied for invalid, altered, duplicated, or fraudulent tickets
Certain events may have age restrictions or entry requirements
Event schedules, performers, or experiences may change without prior notice
In the event of cancellation by The Monaco, ticket holders may be offered a refund, credit, or ticket transfer at our discretion.
Payments
All payments made through the website must be authorised and lawful.
Prices displayed on the website are subject to change without notice. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
Payment processing may be handled through trusted third-party payment providers.
Intellectual Property
All content on this website, including text, branding, logos, graphics, photography, videos, and design elements, belongs to The Monaco unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use website content without prior written consent.
Limitation of Liability
To the maximum extent permitted by law, The Monaco shall not be liable for:
Indirect or consequential damages
Loss of profits, business, or data
Website interruptions or technical issues
Unauthorised access to user accounts caused by user negligence
Event disruptions caused by circumstances beyond reasonable control
Your use of the website and services is at your own risk.
Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and process personal information.
Third-Party Services
Our website may contain links to third-party services, payment providers, or social media platforms. We are not responsible for the content, policies, or operations of third-party platforms.
Changes to These Terms
We may update these Terms from time to time. Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Kenya.
Contact Us
For questions regarding these Terms of Service, please contact:
Support: support@themonaconbo.com
Data Protection: data@themonaconbo.com